MyGames.com.au - Terms and Conditions

Welcome to MyGames.com.au ('MyGames'). MyGames is operated and owned by MMGN.com Pty Ltd (ABN 80 149 673 183) of Level 3, 325 Flinders Lane, Melbourne 3000, Australia.

Store Policy

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 1st of Nov 2011.

Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

Shipping and Delivery Policy

All prices displayed on MyGames include shipping costs to anywhere in Australia unless clearly specified otherwise.

Our orders are dispatched within 24 hours and shipping times are estimated at between 2-5 business days depending on your location within Australia.

We ships goods Australia wide and internationally

We deliver products Australia wide using Australia Post. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Our Holiday Shipping availability is in line with that of Australia Post. This means that we will be unable to dispatch packages on December 25th, 26th, and January 1st. We appreciate your understanding and will endeavour to dispatch all packages on the next available business day.

Customer Service Policy

MyGames is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 2-5 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.

Privacy Policy

As a condition to using the Service, you must understand and agree to the terms of the Privacy Policy as it may be updated from time to time. To access the Privacy Policy, go to Privacy .

Security Policy

When purchasing from [Company name] your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre using the contact details above.